Private collection agencies

The law requires the IRS to use private agencies to collect certain outstanding, inactive tax debts.

Effective September 23, 2021, when the IRS assigns your account to a private collection agency, one of these three agencies will contact you on the government's behalf:


P.O. Box 2217
Waterloo, IA 50704
800-910-5837

P.O. Box 425
Geneseo, NY 14454
888-928-0510

P.O. Box 307
Fairport, NY 14450
844-853-4875

  ob体育 it works

Before you are contacted by a private collection agency, you will receive two letters.

  1. The IRS will first send Notice CP40 to let you know that your overdue tax account was assigned to a private collection agency.
  2. The private collection agency then sends their initial contact letter. It has information on how to resolve your overdue taxes.

Both letters contain a taxpayer authentication number. It’s used to confirm your identity. It’s also for you to verify that the . Keep this number in a safe place.

 

  What to do

Work with your assigned private collection agency to resolve your overdue taxes.

  What to expect after you receive a notice

  • You should validate that the caller is representing one of the private collection agencies listed above.
  • The private collection agency will ask you a series of questions to make sure they’re talking to the correct person.
  • You will be asked to exchange portions of the taxpayer authentication number with the private collection agency to validate each other’s identity.
  • The private collection agency will be courteous, professional and respect your taxpayer rights, while following the .
  • The private collection agency will work with you to resolve your overdue taxes. They will NOT threaten you. If you feel the private collection agency acted inappropriately, .