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Warning Text ���%�X��TableStyleMedium2PivotStyleLight16`�pCTAS Chart Data���������� n� Not at allA little here and thereAs much as possible No opinionCompletely Agree Mostly AgreeMostly DisagreeCompletely DisagreeBIt is every American's civic duty to pay their fair share of taxes=Everyone who cheats on their taxes should be held accountableSIt is everyone's personal responsibility to report anyone who cheats on their taxesATaxpayers should just have to pay what they feel is a fair amountSlide 10Slide 11Slide 12Phone Respondents OnlySlide 13Total18-2425-3435-4950-64 65 or olderSlide 14College+Slide 16Slide 17JEnsures low-income taxpayers are reporting and paying their taxes honestlyFEnsures small businesses are reporting and paying their taxes honestlyKEnsures high-income taxpayers are reporting and paying their taxes honestlyBEnsures corporations are reporting and paying their taxes honestlyNot at All ImportantNot Very ImportantSomewhat ImportantVery ImportantSlide 18High-Income Taxpayers CorporationsSlide 20<Belief that your neighbors are reporting and paying honestlyDBelief your friends and associates are reporting and paying honestlyFear of an auditEThird parties reporting (e.g., wages, interest, dividends) to the IRSYour personal integrityVery Little InfluenceSomewhat of an InfluenceGreat Deal of InfluenceSlide 21Slide 22 % Influenced % InfluenceSlide 23Slide 25oIRS devotes too much of its resources to customer service programs and not enough to its enforcement activitiesoIRS devotes too much of its resources to enforcement activities and not enough to its customer service programsSlide 26Slide 27Slide 28_The IRS should receive extra funding to enforce tax laws and ensure taxpayers pay what they oweaThe IRS should receive extra funding so it can assist more taxpayers over the phone and in personSlide 30Slide 318I trust the IRS to help me understand my tax obligationsrThe more information and guidance the IRS provides, the more likely people are to correctly file their tax returnsSlide 32Slide 33 Tax applications on social media&A computer terminal located in a kiosk$Video communications technology link"Tax applications on mobile devicesCommunity-based tax clinics$Office locations (within 30-60 mins)!Office locations (within 30 mins)Direct e-mail to the IRSThe toll-free telephone numberSlide 3460+ minsAt least 60 minsAt least 30 minsAt least 10 minsAt least 5 minsAt least 1 min0 minsAt least 15 minsSlide 36Slide 35 IRS applications on social mediaFamily or friends#IRS applications for mobile devices.Reference material from sources other than IRSIRS printed publicationsIRS representativePaid tax professionalNot at All ValuableNot Very ValuableSomewhat Valuable Very ValuableSlide 38Slide 39Slide 409Competency in order to enter the tax preparation business?Ethical behavior in order to enter the tax preparation businessSlide 42 % SatisfiedSomewhat satisfiedVery satisfiedSlide 43�Received an IRS letter or telephone call noting a discrepancy between information on your tax return and information sent to the IRS by third parties such as your bankoReceived an IRS letter informing you that the IRS had made an adjustment to your return to correct a math error%Contacted by the IRS in the past yearSlide 44Slide 45#You called the IRS on the telephone_You accessed an IRS-sponsored tax application on a mobile device such as a smartphone or tablet,You visited an IRS office for in-person help?You sent the IRS a letter in the mail, other than to file taxesYou sent an e-mail to the IRSdYou accessed IRS-sponsored information through social media such as a social networking site or blogSlide 46Slide 48Slide 49@Importance of the IRS Ensuring Taxpayers Report and Pay Honestly<Influence of Factors in Reporting and Paying Taxes Honestly 9Statement Most Agreed With About the Use of IRS Resources Importance Percentage/The Value of Tax Advice and Information SourcesSUse of a Paid Tax Return Preparer for Most Recent Federal Income Tax Return, by Age'Importance of Tax Preparer Requirements:Contacted by the IRS over the Past Year, by Income and Age?Made Contact with the IRS over the Past Year, by Income and AgecIRS maintains a proper balance between its enforcement activities and its customer service programs Education:Income:Age:Year TaxpayerTotal wait timeResponse0Percentage of Blended Online and Phone Responses6What Is an Acceptable Amount To Cheat on Income Taxes? No OpinionjTrend in % Agreeing: "It is everyone s personal responsibility to report anyone who cheats on their taxes";Attitudes About Cheating and Payment of Fair Share of TaxesTotal % AgreeingPhone Respondents Age Groupf% Completely Agreeing that "It is every American's civic duty to pay their fair share of taxes" by AgeHigh school grad Some college Education Levelr% Completely Agreeing that "It is every American's civic duty to pay their fair share of taxes" by Education LevelnTrend in % Agreeing: "I trust the IRS to fairly enforce the tax laws as enacted by Congress and the President"<$20K $20K-$29.9K $30K-$39.9K $40K-$49.9K$50K+Not at All an Influenceu% Very Important: "Ensure corporations/high-income taxpayers are reporting and paying their taxes honestly" by IncomeVTrend in % Influenced To Report and Pay Taxes Honestly by Their Own Personal Integrity Age Group`% Influenced To Report and Pay Taxes Honestly by Their Own Personal Integrity by Education Level�% Influenced To Report and Pay Taxes Honestly by the Belief Their Friends and Associates Are Reporting and Paying Honestly, by AgewTrend in % Most Agreeing That the IRS Maintains a Proper Balance vs. the IRS Is Not Devoting Enough to Customer ServiceMaintains a Proper Balance4Is Not Devoting Enough Resources to Customer ServiceEducation Level�% Agreement: "IRS devotes too much of its resources to enforcement activities and not enough to its customer service programs" by Education6Agreement With Allocation of Extra Funding for the IRSc% Very Important That the IRS Provides Opportunities for Electronic Filing, by Education and IncomeEducation and Income LevelPercentage Agreeing�% Completely Agreeing: "The more information and guidance the IRS provides, the more likely people are to correctly file their tax returns" by Age>Agreement With Statements about Guidance and Help from the IRSType of Service The WebsiteLikelihood To Use1IRS Services: Importance Versus Likelihood To Use0Top IRS Services "Very Likely" To Use, by Income-Top IRS Services "Very Likely" To Use, by AgeTotal Wait Time;Time Willing To Wait on the IRS Toll-Free Telephone Number IRS WebsiteCompletely agree;% Satisfied With Their Interactions with the IRS, by IncomelReceived any other type of IRS letter, telephone call, or visit concerning a matter about your federal taxes'Contacted by the IRS Over the Past YearIncome and Age Group,Made Contact with the IRS Over the Past Year5You visited the IRS Website, other than to file taxes.Made any contact with the IRS in the past yearPercentage Contacted By the IRSgAgreement with: "I trust the IRS to protect my tax account records from Internet-based cyber criminals"}% Agreement with:  "I trust the IRS to protect my tax account records from Internet-based cyber criminals," by Income and AgeOTime Willing to Wait in an IRS Walk-in Assistance Center Without an Appointment��|P Q�iR�RET�T]UqW�X@Y3 RZ� Zn [K \ ^� _4a�Cb�c�@e�}f h;j� l�m3cc��B����� G�� 83uJ:��X�  dMbP?_*+�%�����&ffffff�?'ffffff�?(�?)�?M�Send To OneNote 2016��/� od��Letter����DINU"����SMTJ��"d��333333�?333333�?�&�<3U} mL} mG} �G} �G} mG} �G} m G}  G} mG}  G} $G} m C}  �C} !9�G} : G3!!;! 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